File: /home/wbwebdes/domains/support.wb-webdesign.com/public_html/admin/export.php
<?php
/**
*
* This file is part of HESK - PHP Help Desk Software.
*
* (c) Copyright Klemen Stirn. All rights reserved.
* https://www.hesk.com
*
* For the full copyright and license agreement information visit
* https://www.hesk.com/eula.php
*
*/
define('IN_SCRIPT',1);
define('HESK_PATH','../');
/* Get all the required files and functions */
require(HESK_PATH . 'hesk_settings.inc.php');
require(HESK_PATH . 'inc/common.inc.php');
require(HESK_PATH . 'inc/admin_functions.inc.php');
require(HESK_PATH . 'inc/reporting_functions.inc.php');
hesk_load_database_functions();
hesk_session_start();
hesk_dbConnect();
hesk_isLoggedIn();
// Check permissions for this feature
hesk_checkPermission('can_export');
// Just a delete file action?
$delete = hesk_GET('delete');
if (strlen($delete) && preg_match('/^hesk_export_[0-9_\-]+$/', $delete))
{
hesk_unlink(HESK_PATH.$hesk_settings['cache_dir'].'/'.$delete.'.zip');
hesk_process_messages($hesklang['fd'], hesk_verifyGoto(), 'SUCCESS');
}
// Load custom fields
require_once(HESK_PATH . 'inc/custom_fields.inc.php');
// Load priorities
require_once(HESK_PATH . 'inc/priorities.inc.php');
// Load statuses
require_once(HESK_PATH . 'inc/statuses.inc.php');
// Set default values
define('CALENDAR',1);
define('MAIN_PAGE',1);
define('LOAD_TABS',1);
$selected = array(
'w' => array(0=>'',1=>''),
'time' => array(1=>'',2=>'',3=>'',4=>'',5=>'',6=>'',7=>'',8=>'',9=>'',10=>'',11=>'',12=>''),
);
$is_all_time = 0;
// Default this month to date
$hesk_settings['datepicker'] = array();
$df = new DateTime("first day of this month");
$date_from = $df->format('Y-m-d');
$hesk_settings['datepicker']['#datefrom']['timestamp'] = $df->getTimestamp();
$dt = new DateTime();
$date_to = $dt->format('Y-m-d');
$hesk_settings['datepicker']['#dateto']['timestamp'] = $dt->getTimestamp();
$input_datefrom = hesk_translate_date_string(date($hesk_settings['format_datepicker_php'], strtotime('last month')));
$input_dateto = hesk_translate_date_string(date($hesk_settings['format_datepicker_php']));
/* Date */
if (!empty($_GET['w']))
{
$df = hesk_datepicker_get_date( hesk_GET('datefrom') );
if ($df === false) {
try {
$df = new DateTime( hesk_GET('datefrom') );
$date_from = $df->format('Y-m-d');
$input_datefrom = hesk_translate_date_string($df->format($hesk_settings['format_datepicker_php']));
} catch(Exception $e) {
$date_from = date('Y-m-d', strtotime('last month') );
}
} else {
$date_from = $df->format('Y-m-d');
$input_datefrom = hesk_translate_date_string($df->format($hesk_settings['format_datepicker_php']));
}
$dt = hesk_datepicker_get_date( hesk_GET('dateto') );
if ($dt === false) {
try {
$dt = new DateTime( hesk_GET('dateto') );
$date_to = $dt->format('Y-m-d');
$input_dateto = hesk_translate_date_string($dt->format($hesk_settings['format_datepicker_php']));
} catch(Exception $e) {
$date_to = date('Y-m-d');
}
} else {
$date_to = $dt->format('Y-m-d');
$input_dateto = hesk_translate_date_string($dt->format($hesk_settings['format_datepicker_php']));
}
if ($date_from > $date_to)
{
$tmp = $date_from;
$tmp2 = $input_datefrom;
$date_from = $date_to;
$input_datefrom = $input_dateto;
$date_to = $tmp;
$input_dateto = $tmp2;
$note_buffer = $hesklang['datetofrom'];
$df2 = $df;
$df = $dt;
$dt = $df2;
unset($df2);
}
if ($date_to > date('Y-m-d'))
{
$dt = new DateTime();
$date_to = $dt->format('Y-m-d');
$input_dateto = hesk_translate_date_string(date($hesk_settings['format_datepicker_php']));
}
if ($df instanceof DateTime) {
$hesk_settings['datepicker']['#datefrom']['timestamp'] = $df->getTimestamp();
} elseif (isset($hesk_settings['datepicker']['#datefrom']['timestamp'])) {
unset($hesk_settings['datepicker']['#datefrom']['timestamp']);
}
if ($dt instanceof DateTime) {
$hesk_settings['datepicker']['#dateto']['timestamp'] = $dt->getTimestamp();
} elseif (isset($hesk_settings['datepicker']['#dateto']['timestamp'])) {
unset($hesk_settings['datepicker']['#dateto']['timestamp']);
}
$selected['w'][1]='checked="checked"';
$selected['time'][3]='selected="selected"';
}
else
{
$selected['w'][0]='checked="checked"';
$_GET['time'] = intval( hesk_GET('time', 3) );
switch ($_GET['time'])
{
case 1:
/* Today */
$date_from = date('Y-m-d');
$date_to = $date_from;
$selected['time'][1]='selected="selected"';
$is_all_time = 1;
break;
case 2:
/* Yesterday */
$date_from = date('Y-m-d',mktime(0, 0, 0, date("m"), date("d")-1, date("Y")));
$date_to = $date_from;
$selected['time'][2]='selected="selected"';
$is_all_time = 1;
break;
case 4:
/* Last month */
$date_from = date('Y-m-d',mktime(0, 0, 0, date("m")-1, 1, date("Y")));
$date_to = date('Y-m-d',mktime(0, 0, 0, date("m"), 0, date("Y")));
$selected['time'][4]='selected="selected"';
break;
case 5:
/* Last 30 days */
$date_from = date('Y-m-d',mktime(0, 0, 0, date("m")-1, date("d"), date("Y")));
$date_to = date('Y-m-d');
$selected['time'][5]='selected="selected"';
break;
case 6:
/* This week */
list($date_from,$date_to)=dateweek(0);
$date_to = date('Y-m-d');
$selected['time'][6]='selected="selected"';
break;
case 7:
/* Last week */
list($date_from,$date_to)=dateweek(-1);
$selected['time'][7]='selected="selected"';
break;
case 8:
/* This business week */
list($date_from,$date_to)=dateweek(0,1);
$date_to = date('Y-m-d');
$selected['time'][8]='selected="selected"';
break;
case 9:
/* Last business week */
list($date_from,$date_to)=dateweek(-1,1);
$selected['time'][9]='selected="selected"';
break;
case 10:
/* This year */
$date_from = date('Y').'-01-01';
$date_to = date('Y-m-d');
$selected['time'][10]='selected="selected"';
break;
case 11:
/* Last year */
$date_from = date('Y')-1 . '-01-01';
$date_to = date('Y')-1 . '-12-31';
$selected['time'][11]='selected="selected"';
break;
case 12:
/* All time */
$date_from = hesk_getOldestDate();
$date_to = date('Y-m-d');
$selected['time'][12]='selected="selected"';
$is_all_time = 1;
break;
default:
$_GET['time'] = 3;
$selected['time'][3]='selected="selected"';
}
}
unset($tmp);
// Start SQL statement for selecting tickets
$sql = "SELECT `tickets`.*, `requester`.`name` AS `name`
FROM `".hesk_dbEscape($hesk_settings['db_pfix'])."tickets` AS `tickets`
LEFT JOIN `".hesk_dbEscape($hesk_settings['db_pfix'])."ticket_to_collaborator` AS `w` ON (`tickets`.`id` = `w`.`ticket_id` AND `w`.`user_id` = ".intval($_SESSION['id']).")
LEFT JOIN `".hesk_dbEscape($hesk_settings['db_pfix'])."ticket_to_customer` AS `ticket_to_customer`
ON `tickets`.`id` = `ticket_to_customer`.`ticket_id`
AND `ticket_to_customer`.`customer_type` = 'REQUESTER'
LEFT JOIN `".hesk_dbEscape($hesk_settings['db_pfix'])."customers` AS `requester`
ON `ticket_to_customer`.`customer_id` = `requester`.`id`
WHERE ";
// Some default settings
$archive = array(1=>0,2=>0);
$s_my = array(1=>1,2=>1);
$s_ot = array(1=>1,2=>1);
$s_un = array(1=>1,2=>1);
// --> TICKET CATEGORY
$category = intval( hesk_GET('category', 0) );
// Make sure user has access to this category
if ($category && hesk_okCategory($category, 0) )
{
$sql .= " `category`='{$category}' ";
}
// No category selected, show only allowed categories
else
{
$sql .= hesk_myCategories();
}
// Show only tagged tickets?
if ( ! empty($_GET['archive']) )
{
$archive[1]=1;
$sql .= " AND `archive`='1' ";
}
// Ticket owner preferences
$fid = 1;
require(HESK_PATH . 'inc/assignment_search.inc.php');
// --> TICKET STATUS
$status = $hesk_settings['statuses'];
foreach ($status as $k => $v)
{
if (empty($_GET['s'.$k]))
{
unset($status[$k]);
}
}
// How many statuses are we pulling out of the database?
$tmp = count($status);
// Do we need to search by status?
if ( $tmp < count($hesk_settings['statuses']) )
{
// If no statuses selected, show all
if ($tmp == 0)
{
$status = $hesk_settings['statuses'];
}
else
{
// Add to the SQL
$sql .= " AND `status` IN ('" . implode("','", array_keys($status) ) . "') ";
}
}
// --> TICKET PRIORITY
$possible_priority = hesk_possible_priorities();
$priority = $possible_priority;
foreach ($priority as $k => $v)
{
if (empty($_GET['p'.$k]))
{
unset($priority[$k]);
}
}
// How many priorities are we pulling out of the database?
$tmp = count($priority);
// Create the SQL based on the number of priorities we need
if ($tmp == 0 || $tmp == 4)
{
// Nothing or all selected, no need to modify the SQL code
$priority = $possible_priority;
}
else
{
// A custom selection of priorities
$sql .= " AND `priority` IN ('" . implode("','", array_keys($priority) ) . "') ";
}
// Prepare variables used in search and forms
require_once(HESK_PATH . 'inc/prepare_ticket_export.inc.php');
////////////////////////////////////////////////////////////////////////////////
// Can view tickets that are unassigned or assigned to others?
$can_view_ass_others = hesk_checkPermission('can_view_ass_others',0);
$can_view_unassigned = hesk_checkPermission('can_view_unassigned',0);
// Category options
$category_options = '';
$my_cat = array();
$res2 = hesk_dbQuery("SELECT `id`, `name` FROM `".hesk_dbEscape($hesk_settings['db_pfix'])."categories` WHERE " . hesk_myCategories('id') . " ORDER BY `cat_order` ASC");
while ($row=hesk_dbFetchAssoc($res2))
{
$my_cat[$row['id']] = hesk_msgToPlain($row['name'], 1, 0);
$row['name'] = (hesk_mb_strlen($row['name']) > 50) ? hesk_mb_substr($row['name'],0,50) . '...' : $row['name'];
$cat_selected = ($row['id'] == $category) ? 'selected="selected"' : '';
$category_options .= '<option value="'.$row['id'].'" '.$cat_selected.'>'.$row['name'].'</option>';
}
// Generate export file
if (isset($_GET['w']))
{
require_once(HESK_PATH . 'inc/export_functions.inc.php');
list($success_msg, $tickets_exported) = hesk_export_to_XML($sql, false, $history);
}
/* Print header */
require_once(HESK_PATH . 'inc/header.inc.php');
/* Print main manage users page */
require_once(HESK_PATH . 'inc/show_admin_nav.inc.php');
/* This will handle error, success and notice messages */
hesk_handle_messages();
// If an export was generated, show the link to download
if (isset($success_msg))
{
if ($tickets_exported > 0)
{
hesk_show_success($success_msg);
}
else
{
hesk_show_notice($hesklang['n2ex']);
}
}
?>
<div class="main__content reports">
<h2>
<?php echo $hesklang['export']; ?>
<div class="tooltype right out-close">
<svg class="icon icon-info">
<use xlink:href="<?php echo HESK_PATH; ?>img/sprite.svg#icon-info"></use>
</svg>
<div class="tooltype__content">
<div class="tooltype__wrapper">
<?php echo $hesklang['export_intro']; ?>
</div>
</div>
</div>
</h2>
<form name="showt" action="export.php" method="get">
<div class="reports__range pl0">
<h4><?php echo $hesklang['dtrg']; ?></h4>
<div class="reports__range_form form">
<div class="radio-list">
<div class="radio-custom">
<input type="radio" name="w" value="0" id="w0" <?php echo $selected['w'][0]; ?>>
<label for="w0"> </label>
<div class="dropdown-select center out-close">
<select name="time" onclick="document.getElementById('w0').checked = true" onchange="document.getElementById('w0').checked = true" style="margin-top:5px;margin-bottom:5px;">
<option value="1" <?php echo $selected['time'][1]; ?>><?php echo $hesklang['r1']; ?> (<?php echo $hesklang['d'.date('w')]; ?>)</option>
<option value="2" <?php echo $selected['time'][2]; ?>><?php echo $hesklang['r2']; ?> (<?php echo $hesklang['d'.date('w',mktime(0, 0, 0, date('m'), date('d')-1, date('Y')))]; ?>)</option>
<option value="3" <?php echo $selected['time'][3]; ?>><?php echo $hesklang['r3']; ?> (<?php echo $hesklang['m'.date('n')]; ?>)</option>
<option value="4" <?php echo $selected['time'][4]; ?>><?php echo $hesklang['r4']; ?> (<?php echo $hesklang['m'.date('n',mktime(0, 0, 0, date('m')-1, 1, date('Y')))]; ?>)</option>
<option value="5" <?php echo $selected['time'][5]; ?>><?php echo $hesklang['r5']; ?></option>
<option value="6" <?php echo $selected['time'][6]; ?>><?php echo $hesklang['r6']; ?></option>
<option value="7" <?php echo $selected['time'][7]; ?>><?php echo $hesklang['r7']; ?></option>
<option value="8" <?php echo $selected['time'][8]; ?>><?php echo $hesklang['r8']; ?></option>
<option value="9" <?php echo $selected['time'][9]; ?>><?php echo $hesklang['r9']; ?></option>
<option value="10" <?php echo $selected['time'][10]; ?>><?php echo $hesklang['r10']; ?> (<?php echo date('Y'); ?>)</option>
<option value="11" <?php echo $selected['time'][11]; ?>><?php echo $hesklang['r11']; ?> (<?php echo date('Y',mktime(0, 0, 0, date('m'), date('d'), date('Y')-1)); ?>)</option>
<option value="12" <?php echo $selected['time'][12]; ?>><?php echo $hesklang['r12']; ?></option>
</select>
</div>
</div>
<div class="radio-custom">
<input type="radio" name="w" value="1" id="w1" <?php echo $selected['w'][1]; ?>>
<label for="w1"> </label>
<?php echo $hesklang['from']; ?>
<section class="param calendar" style="margin-left: 10px; margin-right: 10px">
<div class="calendar--button">
<button type="button" onclick="document.getElementById('w1').checked = true">
<svg class="icon icon-calendar">
<use xlink:href="<?php echo HESK_PATH; ?>img/sprite.svg#icon-calendar"></use>
</svg>
</button>
<input name="datefrom"
id="datefrom"
<?php if ($input_datefrom) {echo 'value="'.$input_datefrom.'"';} ?>
type="text" class="datepicker">
</div>
<div class="calendar--value" <?php echo ($input_datefrom ? 'style="display: block"' : ''); ?>>
<span><?php echo $input_datefrom; ?></span>
<i class="close">
<svg class="icon icon-close">
<use xlink:href="<?php echo HESK_PATH; ?>img/sprite.svg#icon-close"></use>
</svg>
</i>
</div>
</section>
<?php echo $hesklang['to']; ?>
<section class="param calendar" style="margin-left: 10px;">
<div class="calendar--button">
<button type="button" onclick="document.getElementById('w1').checked = true">
<svg class="icon icon-calendar">
<use xlink:href="<?php echo HESK_PATH; ?>img/sprite.svg#icon-calendar"></use>
</svg>
</button>
<input name="dateto"
id="dateto"
<?php if ($input_dateto) {echo 'value="'.$input_dateto.'"';} ?>
type="text" class="datepicker">
</div>
<div class="calendar--value" <?php echo ($input_dateto ? 'style="display: block"' : ''); ?>>
<span><?php echo $input_dateto; ?></span>
<i class="close">
<svg class="icon icon-close">
<use xlink:href="<?php echo HESK_PATH; ?>img/sprite.svg#icon-close"></use>
</svg>
</i>
</div>
</section>
</div>
</div>
</div>
</div>
<section class="reports__checkbox">
<h3><?php echo $hesklang['status']; ?></h3>
<?php
hesk_get_status_checkboxes($status);
?>
</section>
<section class="reports__checkbox">
<h3><?php echo $hesklang['priority']; ?></h3>
<?php
hesk_get_priority_checkboxes($priority);
?>
</section>
<section class="reports__checkbox">
<h3><?php echo $hesklang['assigned_to']; ?></h3>
<div class="checkbox-custom">
<input type="checkbox" name="s_my" id="s_my" value="1" <?php if ($s_my[1]) echo 'checked'; ?>>
<label for="s_my"><?php echo $hesklang['s_my']; ?></label>
</div>
<?php
if ($can_view_unassigned)
{
?>
<div class="checkbox-custom">
<input type="checkbox" name="s_un" id="s_un" value="1" <?php if ($s_un[1]) echo 'checked'; ?>>
<label for="s_un"><?php echo $hesklang['s_un']; ?></label>
</div>
<?php
}
if ($can_view_ass_others)
{
?>
<div class="checkbox-custom">
<input type="checkbox" name="s_ot" id="s_ot" value="1" <?php if ($s_ot[1]) echo 'checked'; ?>>
<label for="s_ot"><?php echo $hesklang['s_ot']; ?></label>
</div>
<?php
}
?>
<div class="checkbox-custom">
<input type="checkbox" name="archive" id="archive" value="1" <?php if ($archive[1]) echo 'checked'; ?>>
<label for="archive"><?php echo $hesklang['disp_only_archived']; ?></label>
</div>
</section>
<section class="reports__checkbox">
<h3><?php echo $hesklang['sort_by']; ?></h3>
<div class="radio-list">
<div class="radio-custom">
<input type="radio" name="sort" id="sort_priority" value="priority" <?php if ($sort == 'priority') {echo 'checked';} ?>>
<label for="sort_priority"><?php echo $hesklang['priority']; ?></label>
</div>
<div class="radio-custom">
<input type="radio" name="sort" id="sort_lastchange" value="lastchange" <?php if ($sort == 'lastchange') {echo 'checked';} ?>>
<label for="sort_lastchange"><?php echo $hesklang['last_update']; ?></label>
</div>
<div class="radio-custom">
<input type="radio" name="sort" id="sort_name" value="name" <?php if ($sort == 'name') {echo 'checked';} ?>>
<label for="sort_name"><?php echo $hesklang['name']; ?></label>
</div>
<div class="radio-custom">
<input type="radio" name="sort" id="sort_subject" value="subject" <?php if ($sort == 'subject') {echo 'checked';} ?>>
<label for="sort_subject"><?php echo $hesklang['subject']; ?></label>
</div>
<div class="radio-custom">
<input type="radio" name="sort" id="sort_status" value="status" <?php if ($sort == 'status') {echo 'checked';} ?>>
<label for="sort_status"><?php echo $hesklang['status']; ?></label>
</div>
<div class="radio-custom">
<input type="radio" name="sort" id="sort_id" value="id" <?php if ($sort == 'id') {echo 'checked';} ?>>
<label for="sort_id"><?php echo $hesklang['sequentially']; ?></label>
</div>
</div>
</section>
<section class="reports__checkbox">
<h3><?php echo $hesklang['category']; ?></h3>
<div class="dropdown-select center out-close">
<select name="category">
<option value="0" ><?php echo $hesklang['any_cat']; ?></option>
<?php echo $category_options; ?>
</select>
</div>
</section>
<section class="reports__checkbox">
<h3><?php echo $hesklang['order']; ?></h3>
<div class="radio-list">
<div class="radio-custom">
<input type="radio" name="asc" id="asc_1" value="1" <?php if ($asc) {echo 'checked';} ?>>
<label for="asc_1"><?php echo $hesklang['ascending']; ?></label>
</div>
<div class="radio-custom">
<input type="radio" name="asc" id="asc_0" value="0" <?php if (!$asc) {echo 'checked';} ?>>
<label for="asc_0"><?php echo $hesklang['descending']; ?></label>
</div>
</div>
</section>
<section class="reports__checkbox">
<h3><?php echo $hesklang['opt']; ?></h3>
<div class="checkbox-custom">
<input type="checkbox" name="history" id="history" value="1" <?php if ($history) echo 'checked'; ?>>
<label for="history"><?php echo $hesklang['ex_history']; ?></label>
</div>
</section>
<div class="reports__export">
<input type="hidden" name="cot" value="1">
<button class="btn btn-full" ripple="ripple" data-action="reports-export"><?php echo $hesklang['export_btn']; ?></button>
</div>
</form>
</div>
<?php
require_once(HESK_PATH . 'inc/footer.inc.php');
exit();
?>