File: /home/wbwebdes/domains/support.wb-webdesign.com/private_html/inc/ticket_list.inc.php
<?php
/**
*
* This file is part of HESK - PHP Help Desk Software.
*
* (c) Copyright Klemen Stirn. All rights reserved.
* https://www.hesk.com
*
* For the full copyright and license agreement information visit
* https://www.hesk.com/eula.php
*
*/
/* Check if this is a valid include */
if (!defined('IN_SCRIPT')) {die('Invalid attempt');}
// List of staff and check their permissions
$admins = array();
$can_assign_to = array();
$res2 = hesk_dbQuery("SELECT `id`,`name`,`isadmin`,`heskprivileges` FROM `".hesk_dbEscape($hesk_settings['db_pfix'])."users` ORDER BY `name` ASC");
while ($row = hesk_dbFetchAssoc($res2))
{
$admins[$row['id']] = $row['name'];
if ($row['isadmin'] || strpos($row['heskprivileges'], 'can_view_tickets') !== false)
{
$can_assign_to[$row['id']] = $row['name'];
}
}
/* List of categories */
if ( ! isset($hesk_settings['categories']))
{
$hesk_settings['categories'] = array();
$res2 = hesk_dbQuery('SELECT `id`, `name` FROM `'.hesk_dbEscape($hesk_settings['db_pfix']).'categories` WHERE ' . hesk_myCategories('id') . ' ORDER BY `cat_order` ASC');
while ($row=hesk_dbFetchAssoc($res2))
{
$hesk_settings['categories'][$row['id']] = $row['name'];
}
}
/* Current MySQL time */
$mysql_time = hesk_dbTime();
/* Get number of tickets and page number */
$result = hesk_dbQuery($sql_count);
while ($row = hesk_dbFetchAssoc($result))
{
// Total tickets found
$totals['filtered']['all'] += $row['cnt'];
// Total by status
if (isset($totals['filtered']['by_status'][$row['status']]))
{
$totals['filtered']['by_status'][$row['status']] += $row['cnt'];
}
else
{
$totals['filtered']['by_status'][$row['status']] = $row['cnt'];
}
// Count all filtered open tickets
if (isset($row['status']) && $row['status'] != 3)
{
$totals['filtered']['open'] += $row['cnt'];
}
// Totals by assigned to
if (isset($row['assigned_to'])):
switch ($row['assigned_to'])
{
case 1:
$totals['filtered']['assigned_to_me'] += $row['cnt'];
break;
case 2:
$totals['filtered']['assigned_to_others'] += $row['cnt'];
break;
case 3:
$totals['filtered']['assigned_to_others'] += $row['cnt'];
$totals['filtered']['assigned_to_others_by_me'] += $row['cnt'];
break;
default:
$totals['filtered']['unassigned'] += $row['cnt'];
}
endif;
// Total by due date; ignore for Resolved tickets
if ($row['status'] != 3)
{
switch ($row['due'])
{
case 1:
$totals['filtered']['due_soon'] += $row['cnt'];
break;
case 2:
$totals['filtered']['overdue'] += $row['cnt'];
break;
}
}
// Total bookmarks
if ( ! empty($row['is_bookmark']))
{
$totals['filtered']['bookmarks'] += $row['cnt'];
}
}
$result = hesk_dbQuery($sql_collaborator);
while ($row = hesk_dbFetchAssoc($result))
{
// Total collaborator tickets
$totals['filtered']['collaborator'] += $row['cnt'];
}
// Quick link: assigned to me
if ($is_quick_link == 'my')
{
$total = $totals['filtered']['assigned_to_me'];
}
// Quick link: collaborator
elseif ($is_quick_link == 'cbm')
{
$total = $totals['filtered']['collaborator'];
}
// Quick link: assigned to other
elseif ($is_quick_link == 'ot')
{
$total = $totals['filtered']['assigned_to_others'];
}
// Quick link: unassigned
elseif ($is_quick_link == 'un')
{
$total = $totals['filtered']['unassigned'];
}
// Quick link: bookmarks
elseif ($is_quick_link == 'bm')
{
$total = $totals['filtered']['bookmarks'];
}
// Quick link: due soon
elseif ($is_quick_link == 'due')
{
$total = $totals['filtered']['due_soon'];
}
// Quick link: overdue
elseif ($is_quick_link == 'ovr')
{
$total = $totals['filtered']['overdue'];
}
// Quick link: all open
elseif ($is_quick_link == 'alo')
{
$total = $totals['open'];
}
// Quick link: all
elseif ($is_quick_link == 'all')
{
$total = $totals['all'];
}
// No quick link
else
{
$is_quick_link = false;
// Can view unassigned, but selected only Assigned to me + Assigned to others
if ($can_view_unassigned && $s_my[1] == 1 && $s_ot[1] == 1 && $s_un[1] == 0) {
$totals['filtered']['show'] = $totals['filtered']['all'] - $totals['filtered']['unassigned'];
}
// Can view tickets assigned to others, but selected only Assigned to me + Unassigned
elseif (($can_view_ass_others || $can_view_ass_by) && $s_my[1] == 1 && $s_ot[1] == 0 && $s_un[1] = 1) {
$totals['filtered']['show'] = $totals['filtered']['assigned_to_me'] + $totals['filtered']['unassigned'];
}
// Unassigned + Assigned to others
elseif ($s_my[1] == 0 && $s_ot[1] == 1 && $s_un[1] = 1) {
$totals['filtered']['show'] = $totals['filtered']['all'] - $totals['filtered']['assigned_to_me'];
}
if (isset($totals['filtered']['show'])) {
$total = $totals['filtered']['show'];
} else {
$total = $totals['filtered']['all'];
}
}
if (true)
{
/* This query string will be used to browse pages */
if ($href == 'admin_main.php' || $href == 'show_tickets.php')
{
#$query = 'status='.$status;
$query = '';
$query .= 's' . implode('=1&s',array_keys($status)) . '=1';
$query .= '&p' . implode('=1&p',array_keys($priority)) . '=1';
$query .= '&category='.$category;
$query .= '&sort='.$sort;
$query .= '&asc='.$asc;
$query .= '&limit='.$maxresults;
$query .= '&archive='.$archive[1];
$query .= '&s_my='.$s_my[1];
$query .= '&s_ot='.$s_ot[1];
$query .= '&s_un='.$s_un[1];
$query .= '&duedate_option='.$duedate_search_type;
$query .= '&duedate_specific_date='.urlencode($duedate_input);
$query .= '&duedate_amount_value='.$duedate_amount_value;
$query .= '&duedate_amount_unit='.$duedate_amount_unit;
$query .= '&cot='.$cot;
$query .= '&g='.$group;
}
else
{
$query = 'q='.$q;
$query .= '&what='.$what;
$query .= '&category='.$category;
$query .= '&owner='.$owner_input;
$query .= '&dt='.urlencode($date_input);
$query .= '&sort='.$sort;
$query .= '&asc='.$asc;
$query .= '&limit='.$maxresults;
$query .= '&archive='.$archive[2];
$query .= '&s_my='.$s_my[2];
$query .= '&s_ot='.$s_ot[2];
$query .= '&s_un='.$s_un[2];
}
$query_for_quick_links = $query;
if ($is_quick_link !== false)
{
$query .= '&ql=' . $is_quick_link;
}
$query_for_pagination = $query . '&page=';
$pages = ceil($total/$maxresults) or $pages = 1;
if ($page > $pages)
{
$page = $pages;
}
$limit_down = ($page * $maxresults) - $maxresults;
$prev_page = ($page - 1 <= 0) ? 0 : $page - 1;
$next_page = ($page + 1 > $pages) ? 0 : $page + 1;
/* We have the full SQL query now, get tickets */
$sql .= " LIMIT ".hesk_dbEscape($limit_down)." , ".hesk_dbEscape($maxresults)." ";
$result = hesk_dbQuery($sql);
/* Uncomment for debugging */
# echo "SQL: $sql\n<br>";
/* This query string will be used to order and reverse display */
if ($href == 'admin_main.php' || $href == 'show_tickets.php')
{
#$query = 'status='.$status;
$query = '';
$query .= 's' . implode('=1&s',array_keys($status)) . '=1';
$query .= '&p' . implode('=1&p',array_keys($priority)) . '=1';
$query .= '&category='.$category;
#$query .= '&asc='.(isset($is_default) ? 1 : $asc_rev);
$query .= '&limit='.$maxresults;
$query .= '&archive='.$archive[1];
$query .= '&s_my='.$s_my[1];
$query .= '&s_ot='.$s_ot[1];
$query .= '&s_un='.$s_un[1];
$query .= '&page=1';
#$query .= '&sort=';
$query .= '&duedate_option='.$duedate_search_type;
$query .= '&duedate_specific_date='.urlencode($duedate_input);
$query .= '&duedate_amount_value='.$duedate_amount_value;
$query .= '&duedate_amount_unit='.$duedate_amount_unit;
$query .= '&cot='.$cot;
$query .= '&g='.$group;
}
else
{
$query = 'q='.$q;
$query .= '&what='.$what;
$query .= '&category='.$category;
$query .= '&owner='.$owner_input;
$query .= '&dt='.urlencode($date_input);
#$query .= '&asc='.$asc;
$query .= '&limit='.$maxresults;
$query .= '&archive='.$archive[2];
$query .= '&s_my='.$s_my[2];
$query .= '&s_ot='.$s_ot[2];
$query .= '&s_un='.$s_un[2];
$query .= '&page=1';
#$query .= '&sort=';
}
if ($is_quick_link !== false)
{
$query .= '&ql=' . $is_quick_link;
}
$query .= '&asc=';
/* Print the table with tickets */
$random=rand(10000,99999);
$modal_id = hesk_generate_old_delete_modal($hesklang['confirm'],
$hesklang['confirm_execute'],
"javascript:document.getElementById('delete-tickets-form').submit()",
$hesklang['confirm']);
// Are some open tickets hidden?
if ($href != 'find_tickets.php' && ($totals['filtered']['open'] != $totals['open'] || (isset($totals['filtered']['show']) && $totals['filtered']['show'] != $totals['open'])))
{
hesk_show_info($hesklang['not_aos'], ' ', false, 'no-padding-top');
}
?>
<section class="quick-links">
<div class="filters__listing">
<!--
<a href="<?php echo $href . '?' . $query_for_quick_links . '&ql=all&s_my=1&s_ot=1&s_un=1&category=0'; ?>" class="btn btn-transparent <?php if ($is_quick_link == 'all') echo 'is-bold is-selected'; ?>"><span><?php echo $hesklang['ql_all']; ?></span> <span class="filters__btn-value"><?php echo $totals['all']; ?></span></a>
<a href="<?php echo $href . '?' . $query_for_quick_links . '&ql=alo&s_my=1&s_ot=1&s_un=1&category=0'; ?>" class="btn btn-transparent <?php if ($is_quick_link == 'alo') echo 'is-bold is-selected'; ?>"><span><?php echo $hesklang['ql_alo']; ?></span> <span class="filters__btn-value"><?php echo $totals['open']; ?></span></a>
-->
<a href="<?php echo $href . '?' . $query_for_quick_links . '&ql=&s_my=1&s_ot=1&s_un=1'; ?>" class="btn btn-transparent <?php if (empty($is_quick_link)) echo 'is-bold is-selected'; ?>"><span><?php
if ($href == 'find_tickets.php') {
echo $hesklang['tickets_found'];
}
elseif (
$totals['filtered']['open'] == $totals['open'] &&
$totals['filtered']['open'] == $totals['filtered']['all'] &&
( ! isset($totals['filtered']['show']) || $totals['filtered']['show'] == $totals['open'])) {
echo $hesklang['open_tickets'];
}
else {
echo $hesklang['ql_fit'];
}
?></span> <span class="filters__btn-value"><?php echo (isset($totals['filtered']['show']) ? $totals['filtered']['show'] : $totals['filtered']['all']); ?></span></a>
<a href="<?php echo $href . '?' . $query_for_quick_links . '&ql=my'; ?>" class="btn btn-transparent <?php if ($is_quick_link == 'my') echo 'is-bold is-selected'; ?>"><span><?php echo $hesklang['ql_a2m']; ?></span> <span class="filters__btn-value"><?php echo $totals['filtered']['assigned_to_me']; ?></span></a>
<a href="<?php echo $href . '?' . $query_for_quick_links . '&ql=cbm'; ?>" class="btn btn-transparent <?php if ($is_quick_link == 'cbm') echo 'is-bold is-selected'; ?>"><span><?php echo $hesklang['ql_cbm']; ?></span> <span class="filters__btn-value"><?php echo $totals['filtered']['collaborator']; ?></span></a>
<?php if ($can_view_ass_others || $can_view_ass_by): ?>
<a href="<?php echo $href . '?' . $query_for_quick_links . '&ql=ot'; ?>" class="btn btn-transparent <?php if ($is_quick_link == 'ot') echo 'is-bold is-selected'; ?>"><span><?php echo $hesklang['ql_a2o']; ?></span> <span class="filters__btn-value"><?php echo $totals['filtered']['assigned_to_others']; ?></span></a>
<?php endif; ?>
<?php if ($can_view_unassigned): ?>
<a href="<?php echo $href . '?' . $query_for_quick_links . '&ql=un'; ?>" class="btn btn-transparent <?php if ($is_quick_link == 'un') echo 'is-bold is-selected'; ?>"><span><?php echo $hesklang['ql_una']; ?></span> <span class="filters__btn-value"><?php echo $totals['filtered']['unassigned']; ?></span></a>
<?php endif; ?>
<a href="<?php echo $href . '?' . $query_for_quick_links . '&ql=bm&s_my=1&s_ot=1&s_un=1'; ?>" class="btn btn-transparent is-bookmarks <?php if ($is_quick_link == 'bm') echo 'is-bold is-selected'; ?>"><span><?php echo $hesklang['ql_bookmarks']; ?></span> <span class="filters__btn-value"><?php echo $totals['filtered']['bookmarks']; ?></span></a>
<a href="<?php echo $href . '?' . $query_for_quick_links . '&ql=due&s_my=1&s_ot=1&s_un=1'; ?>" class="btn btn-transparent is-due-soon <?php if ($is_quick_link == 'due') echo 'is-bold is-selected'; ?>"><span><?php echo $hesklang['ql_due']; ?></span> <span class="filters__btn-value"><?php echo $totals['filtered']['due_soon']; ?></span></a>
<a href="<?php echo $href . '?' . $query_for_quick_links . '&ql=ovr&s_my=1&s_ot=1&s_un=1'; ?>" class="btn btn-transparent is-overdue <?php if ($is_quick_link == 'ovr') echo 'is-bold is-selected'; ?>"><span><?php echo $hesklang['ql_ovr']; ?></span> <span class="filters__btn-value"><?php echo $totals['filtered']['overdue']; ?></span></a>
</div>
<div class="checkbox-custom auto-reload">
<input type="checkbox" id="reloadCB" onclick="toggleAutoRefresh(this);">
<label for="reloadCB"><?php echo $hesklang['arp']; ?></label> <span id="timer"></span>
<script type="text/javascript">heskCheckReloading();</script>
</div>
</section>
<?php
if ($total > 0)
{
?>
<form name="form1" id="delete-tickets-form" action="delete_tickets.php" method="post">
<?php
if (empty($group))
{
hesk_print_list_head();
}
}
else
{
hesk_show_info($hesklang['no_tickets_crit'], ' ', false);
}
$checkall = '
<div class="checkbox-custom">
<input type="checkbox" id="ticket_checkall" onclick="hesk_changeAll()">
<label for="ticket_checkall"> </label>
</div>';
$group_tmp = '';
$is_table = 0;
$space = 0;
while ($ticket=hesk_dbFetchAssoc($result))
{
// Are we grouping tickets?
if ($group)
{
require(HESK_PATH . 'inc/print_group.inc.php');
}
// Set owner (needed for row title)
$owner = '';
$first_line = '(' . $hesklang['unas'] . ')'." \n\n";
if ($ticket['owner'] == $_SESSION['id'])
{
$owner = '<svg class="icon icon-assign" style="margin-right: 3px">
<use xlink:href="'. HESK_PATH . 'img/sprite.svg#icon-assign"></use>
</svg>';
$first_line = $hesklang['tasy2'] . " \n\n";
}
elseif ($ticket['owner'])
{
if (!isset($admins[$ticket['owner']]))
{
$admins[$ticket['owner']] = $hesklang['e_udel'];
}
$owner = '<svg class="icon icon-assign-plus" style="margin-right: 3px">
<use xlink:href="'. HESK_PATH . 'img/sprite.svg#icon-assign-plus"></use>
</svg>';
$first_line = $hesklang['taso3'] . ' ' . $admins[$ticket['owner']] . " \n\n";
}
// Set message (needed for row title)
$ticket['message'] = $first_line . hesk_mb_substr(strip_tags($ticket['message']),0,200).'...';
// Start ticket row
echo '
<tr title="'.$ticket['message'].'" class="status-'. $ticket['status'] .' '.($ticket['owner'] ? '' : 'new').($ticket['priority'] == '0' ? ' bg-critical' : '').'">
<td class="table__first_th sindu_handle">
<div class="checkbox-custom">
<input type="checkbox" id="ticket_check_'.$ticket['id'].'" name="id[]" value="'.$ticket['id'].'" class="group' . $hesk_settings['hesk-group-count'] . '">
<label for="ticket_check_'.$ticket['id'].'"> </label>
</div>
</td>
';
// Print sequential ID and link it to the ticket page
if ( hesk_show_column('id') )
{
echo '<td><a href="admin_ticket.php?track='.$ticket['trackid'].'&Refresh='.$random.'">'.$ticket['id'].'</a></td>';
}
// Print tracking ID and link it to the ticket page
if ( hesk_show_column('trackid') )
{
echo '<td class="trackid">
<div class="table__td-id">
<a class="link" href="admin_ticket.php?track='.$ticket['trackid'].'&Refresh='.$random.'">'.$ticket['trackid'].'</a>
</div>
</td>';
}
// Print date submitted
if ( hesk_show_column('dt') )
{
switch ($hesk_settings['submittedformat'])
{
case 1:
$ticket['dt'] = hesk_date($ticket['dt'], true, true, true, $hesk_settings['format_timestamp']);
break;
case 2:
$ticket['dt'] = hesk_time_lastchange($ticket['dt']);
break;
case 3:
$ticket['dt'] = hesk_date($ticket['dt'], true, true, true, $hesk_settings['format_date']);
break;
case 4:
$ticket['dt'] = hesk_date($ticket['dt'], true, true, true, $hesk_settings['format_submitted']);
break;
default:
$ticket['dt'] = hesk_time_since( strtotime($ticket['dt']) );
}
echo '<td>'.$ticket['dt'].'</td>';
}
// Print last modified
if ( hesk_show_column('lastchange') )
{
// Another usage over in my_tickets.php
switch ($hesk_settings['updatedformat'])
{
case 1:
$ticket['lastchange'] = hesk_date($ticket['lastchange'], true, true, true, $hesk_settings['format_timestamp']);
break;
case 2:
$ticket['lastchange'] = hesk_time_lastchange($ticket['lastchange']);
break;
case 3:
$ticket['lastchange'] = hesk_date($ticket['lastchange'], true, true, true, $hesk_settings['format_date']);
break;
case 4:
$ticket['lastchange'] = hesk_date($ticket['lastchange'], true, true, true, $hesk_settings['format_updated']);
break;
default:
$ticket['lastchange'] = hesk_time_since( strtotime($ticket['lastchange']) );
}
echo '<td>'.$ticket['lastchange'].'</td>';
}
// Print ticket category
if ( hesk_show_column('category') )
{
$ticket['category_name'] = isset($hesk_settings['categories'][$ticket['category']]) ? $hesk_settings['categories'][$ticket['category']] : $hesklang['catd'];
echo '<td class="category-'.intval($ticket['category']).'">'.$ticket['category_name'].'</td>';
}
// Print customer name
if ( hesk_show_column('name') )
{
echo '<td>'.$ticket['name'];
if (intval($ticket['customer_count']) > 1) {
echo '<span class="customer-count">'.sprintf($hesklang['customer_count_x_more'], intval($ticket['customer_count']) - 1).'</span>';
}
echo '</td>';
}
// Print customer email
if ( hesk_show_column('email') )
{
echo '<td>' . (strlen($ticket['email']) ? '<a href="mailto:'.$ticket['email'].'">'.$hesklang['clickemail'].'</a>' : '');
if (intval($ticket['email_count']) > 1) {
$subtraction_amount = strlen($ticket['email']) ? 1 : 0;
echo '<span class="customer-count">'.sprintf($hesklang['customer_count_x_more'], intval($ticket['email_count']) - $subtraction_amount).'</span>';
}
echo '</td>';
}
// Print subject and link to the ticket page
if ( hesk_show_column('subject') )
{
echo '<td class="subject">'.($ticket['archive'] ? '<svg class="icon icon-tag '.($ticket['owner'] != $_SESSION['id'] ? 'fill-gray' : '').'" style="margin-right: 3px">
<use xlink:href="'. HESK_PATH .'img/sprite.svg#icon-tag"></use>
</svg>' : '').($ticket['is_bookmark'] ? '<svg class="icon icon-pin is-bookmark" style="margin-right: 6px">
<use xlink:href="'. HESK_PATH .'img/sprite.svg#icon-pin"></use>
</svg>' : '').$owner.'<a class="link" href="admin_ticket.php?track='.$ticket['trackid'].'&Refresh='.$random.'">'.$ticket['subject'].'</a></td>';
}
// Print ticket status
if ( hesk_show_column('status') )
{
echo '<td>' . hesk_get_admin_ticket_status($ticket['status']) . ' </td>';
}
// Print ticket owner
if ( hesk_show_column('owner') )
{
if ($ticket['owner'])
{
$ticket['owner'] = isset($admins[$ticket['owner']]) ? $admins[$ticket['owner']] : $hesklang['unas'];
}
else
{
$ticket['owner'] = $hesklang['unas'];
}
echo '<td>'.$ticket['owner'].'</td>';
}
// Print number of all replies
if ( hesk_show_column('replies') )
{
echo '<td>'.$ticket['replies'].'</td>';
}
// Print number of staff replies
if ( hesk_show_column('staffreplies') )
{
echo '<td>'.$ticket['staffreplies'].'</td>';
}
// Print last replier
if ( hesk_show_column('lastreplier') )
{
if ($ticket['lastreplier'])
{
$ticket['repliername'] = isset($admins[$ticket['replierid']]) ? $admins[$ticket['replierid']] : $hesklang['staff'];
}
else
{
$customer_name = $ticket['lastreplier_customername'] === null ? $ticket['name'] : $ticket['lastreplier_customername'];
$ticket['repliername'] = $customer_name;
}
echo '<td>'.$ticket['repliername'].'</td>';
}
// Print time worked
if ( hesk_show_column('time_worked') )
{
echo '<td>'.$ticket['time_worked'].'</td>';
}
// Print due date
if (hesk_show_column('due_date')) {
$due_date = $hesklang['none'];
if ($ticket['due_date'] != null) {
$due_date = hesk_date($ticket['due_date'], false, true, false);
$due_date = date($hesk_settings['format_date'], $due_date);
}
echo '<td>'.$due_date.'</td>';
}
// Print custom fields
foreach ($hesk_settings['custom_fields'] as $key => $value)
{
if ($value['use'] && hesk_show_column($key) )
{
echo '<td>'.($value['type'] == 'date' ? hesk_custom_date_display_format($ticket[$key], $value['value']['date_format']) : $ticket[$key]).'</td>';
}
}
// End ticket row
echo '<td><div class="td-flex">' . hesk_get_admin_ticket_priority_for_list($ticket['priority']) . ' </div></td>';
} // End while
// Only show all this if we found any tickets
if ($total > 0)
{
?>
</tbody>
</table>
</div>
<div class="pagination-wrap">
<div class="pagination">
<?php
if ($pages > 1) {
/* List pages */
if ($pages >= 7) {
if ($page > 2) {
echo '
<a href="'.$href.'?'.$query_for_pagination.'1" class="btn pagination__nav-btn">
<svg class="icon icon-chevron-left" style="margin-right:-6px">
<use xlink:href="'. HESK_PATH .'img/sprite.svg#icon-chevron-left"></use>
</svg>
<svg class="icon icon-chevron-left">
<use xlink:href="'. HESK_PATH .'img/sprite.svg#icon-chevron-left"></use>
</svg>
'.$hesklang['pager_first'].'
</a>';
}
if ($prev_page)
{
echo '
<a href="'.$href.'?'.$query_for_pagination.$prev_page.'" class="btn pagination__nav-btn">
<svg class="icon icon-chevron-left">
<use xlink:href="'. HESK_PATH .'img/sprite.svg#icon-chevron-left"></use>
</svg>
'.$hesklang['pager_previous'].'
</a>';
}
}
echo '<ul class="pagination__list">';
for ($i=1; $i<=$pages; $i++)
{
if ($i <= ($page+5) && $i >= ($page-5))
{
if ($i == $page)
{
echo '
<li class="pagination__item is-current">
<a href="javascript:" class="pagination__link">'.$i.'</a>
</li>';
}
else
{
echo '
<li class="pagination__item ">
<a href="'.$href.'?'.$query_for_pagination.$i.'" class="pagination__link">'.$i.'</a>
</li>';
}
}
}
echo '</ul>';
if ($pages >= 7)
{
if ($next_page)
{
echo '
<a href="'.$href.'?'.$query_for_pagination.$next_page.'" class="btn pagination__nav-btn">
'.$hesklang['pager_next'].'
<svg class="icon icon-chevron-right">
<use xlink:href="'. HESK_PATH .'img/sprite.svg#icon-chevron-right"></use>
</svg>
</a>';
}
if ($page < ($pages - 1))
{
echo '
<a href="'.$href.'?'.$query_for_pagination.$pages.'" class="btn pagination__nav-btn">
'.$hesklang['pager_last'].'
<svg class="icon icon-chevron-right">
<use xlink:href="'. HESK_PATH .'img/sprite.svg#icon-chevron-right"></use>
</svg>
<svg class="icon icon-chevron-right" style="margin-left:-6px">
<use xlink:href="'. HESK_PATH .'img/sprite.svg#icon-chevron-right"></use>
</svg>
</a>';
}
}
} // end PAGES > 1
?>
</div>
<p class="pagination__amount"><?php echo sprintf($hesklang['tickets_on_pages'],$total,$pages); ?></p>
</div>
<section class="tickets__legend">
<div>
<?php
if (hesk_checkPermission('can_add_archive',0))
{
?>
<div>
<svg class="icon icon-tag">
<use xlink:href="<?php echo HESK_PATH; ?>img/sprite.svg#icon-tag"></use>
</svg>
<?php echo $hesklang['archived2']; ?>
</div>
<?php
}
?>
<div>
<svg class="icon icon-assign">
<use xlink:href="<?php echo HESK_PATH; ?>img/sprite.svg#icon-assign"></use>
</svg> <?php echo $hesklang['tasy2']; ?>
</div>
<?php
if (hesk_checkPermission('can_view_ass_others',0) || hesk_checkPermission('can_view_ass_by',0))
{
?>
<div>
<svg class="icon icon-assign-plus">
<use xlink:href="<?php echo HESK_PATH; ?>img/sprite.svg#icon-assign-plus"></use>
</svg> <?php echo $hesklang['taso2']; ?>
</div>
<?php
}
?>
</div>
<div class="bulk-actions">
<?php echo $hesklang['with_selected']; ?>
<div class="clear-on-mobile"></div>
<div class="inline-bottom">
<select name="a">
<?php
foreach ($hesk_settings['priorities'] as $k => $v) {
?>
<option value="<?php echo $k;?>"><?php echo $hesklang['set_pri_to'].' '.$v['name']; ?></option>
<?php
}
?>
<?php
if ( hesk_checkPermission('can_resolve', 0) && ! defined('HESK_DEMO') )
{
?>
<option value="close"><?php echo $hesklang['close_selected']; ?></option>
<?php
}
if ( hesk_checkPermission('can_add_archive', 0) )
{
?>
<option value="tag"><?php echo $hesklang['add_archive_quick']; ?></option>
<option value="untag"><?php echo $hesklang['remove_archive_quick']; ?></option>
<?php
}
?>
<option value="print"><?php echo $hesklang['print_selected']; ?></option>
<?php
if ( ! defined('HESK_DEMO') )
{
if ( hesk_checkPermission('can_merge_tickets', 0) )
{
?>
<option value="merge"><?php echo $hesklang['mer_selected']; ?></option>
<?php
}
if ( hesk_checkPermission('can_export', 0) )
{
?>
<option value="export"><?php echo $hesklang['export_selected']; ?></option>
<?php
}
if ( hesk_checkPermission('can_privacy', 0) )
{
?>
<option value="anonymize"><?php echo $hesklang['anon_selected']; ?></option>
<?php
}
if ( hesk_checkPermission('can_del_tickets', 0) )
{
?>
<option value="delete"><?php echo $hesklang['del_selected']; ?></option>
<?php
}
} // End demo
?>
</select>
</div>
<input type="hidden" name="token" value="<?php hesk_token_echo(); ?>" />
<button onclick="document.getElementById('action-type').value = 'bulk'" type="button" class="btn btn-full" ripple="ripple" data-modal="[data-modal-id='<?php echo $modal_id; ?>']">
<?php echo $hesklang['execute']; ?>
</button>
<?php
if (hesk_checkPermission('can_assign_others',0))
{
?>
<div style="height:6px"></div>
<?php echo $hesklang['assign_selected']; ?>
<div class="clear-on-mobile"></div>
<div class="inline-bottom">
<select name="owner">
<option value="" selected="selected"><?php echo $hesklang['select']; ?></option>
<option value="-1"> > <?php echo $hesklang['unas']; ?> < </option>
<?php
foreach ($can_assign_to as $k=>$v)
{
echo '<option value="'.$k.'">'.$v.'</option>';
}
?>
</select>
</div>
<button type="button" name="assign" class="btn btn-full" data-modal="[data-modal-id='<?php echo $modal_id; ?>']"
onclick="document.getElementById('action-type').value = 'assi'">
<?php echo $hesklang['assi']; ?>
</button>
<?php
}
?>
</div>
</section>
<input id="action-type" name="action-type" type="hidden" value="-1">
</form>
<?php
} // END ticket list if total > 0
elseif (!isset($is_search) && $href != 'find_tickets.php' && !$is_quick_link)
{
// No tickets in the DB? Show a welcome message
$res = hesk_dbQuery("SELECT COUNT(*) FROM `".hesk_dbEscape($hesk_settings['db_pfix'])."tickets`");
$num = hesk_dbResult($res,0,0);
if ($num == 0)
{
hesk_show_notice(
$hesklang['welcome1'] . '<br><br>' .
sprintf(
$hesklang['welcome2'],
'<a href="https://www.hesk.com/knowledgebase/?article=109" target="_blank">' . $hesklang['welcome3'] . '</a>'
), ' ', false
);
}
}
} // END ticket list if total > 0 or if this is a quick link
else
{
if (isset($is_search) || $href == 'find_tickets.php')
{
hesk_show_notice($hesklang['no_tickets_crit']);
}
}
function hesk_print_list_head()
{
global $hesk_settings, $href, $query, $sort_possible, $hesklang;
// Make sure selecting works correctly when tickets are grouped
if (isset($hesk_settings['hesk-group-count'])) {
$hesk_settings['hesk-group-count']++;
} else {
$hesk_settings['hesk-group-count'] = 1;
}
?>
<div class="table-wrap ignore-overflow">
<table class="table sindu-table ticket-list sindu_origin_table" id="default-table">
<thead>
<tr>
<th class="table__first_th sindu_handle">
<div class="checkbox-custom">
<input type="checkbox" id="ticket_checkall<?php echo $hesk_settings['hesk-group-count']; ?>" name="checkall" value="2" onclick="hesk_changeAll(this, '<?php echo 'group' . $hesk_settings['hesk-group-count'] . "'"; ?>)">
<label for="ticket_checkall<?php echo $hesk_settings['hesk-group-count']; ?>"> </label>
</div>
</th>
<?php
$sort = hesk_GET('sort', 'status');
$sort_direction = '';
if (isset($_GET['asc'])) {
$sort_direction = intval($_GET['asc']) == 0 ? 'desc' : 'asc';
} else {
$sort_direction = 'asc';
}
foreach ($hesk_settings['ticket_list'] as $field)
{
if (!key_exists($field, $hesk_settings['possible_ticket_list'])) {
continue;
}
echo '<th class="sindu-handle '.($sort == $field ? $sort_direction : '').' '.($field == 'trackid' ? 'trackid' : '').'">
<a href="' . $href . '?' . $query . $sort_possible[$field] . '&sort=' . $field . '">
<div class="sort">
<span>' . $hesk_settings['possible_ticket_list'][$field] . '</span>
<i class="handle"></i>
</div>
</a>
</th>';
}
?>
<th class="sindu-handle <?php echo $sort == 'priority' ? $sort_direction : ''; ?>">
<a href="<?php echo $href . '?' . $query . $sort_possible['priority'] . '&sort='; ?>priority">
<div class="sort">
<span><?php echo $hesklang['priority']; ?></span>
<i class="handle"></i>
</div>
</a>
</th>
</tr>
</thead>
<tbody>
<?php
} // END hesk_print_list_head()