File: /home/wbwebdes/domains/support.wb-webdesign.com/public_html/language/en/emails/survey.txt
Dear %%NAME%%,
We're reaching out regarding your recent ticket "%%SUBJECT%%". To help us serve you better, we'd love to hear about your experience with our support team.
Please let us know how easy was it to get your issue resolved:
%%SURVEY_URL%%
We appreciate your feedback. And as always, if there's anything else we can do for you in the future – please don't hesitate to reach back out again.
Thanks,
%%SITE_TITLE%%
%%SITE_URL%%