File: /home/wbwebdes/domains/files.wb-cloud.nl/private_html/core/doc/user/desktop/faq.html
<!DOCTYPE html>
<html class="writer-html5" lang="en" data-content_root="../">
<head>
<meta charset="utf-8" />
<meta name="readthedocs-addons-api-version" content="1"><meta name="viewport" content="width=device-width, initial-scale=1" />
<meta name="viewport" content="width=device-width, initial-scale=1.0" />
<title>FAQ — Nextcloud latest User Manual latest documentation</title>
<link rel="stylesheet" type="text/css" href="../_static/pygments.css?v=b86133f3" />
<link rel="stylesheet" type="text/css" href="../_static/css/theme.css?v=e59714d7" />
<link rel="stylesheet" type="text/css" href="../_static/copybutton.css?v=76b2166b" />
<link rel="stylesheet" type="text/css" href="../_static/custom.css?v=8ff6e0db" />
<link rel="stylesheet" type="text/css" href="../_static/dark_mode_css/general.css?v=c0a7eb24" />
<link rel="stylesheet" type="text/css" href="../_static/dark_mode_css/dark.css?v=70edf1c7" />
<script src="../_static/jquery.js?v=5d32c60e"></script>
<script src="../_static/_sphinx_javascript_frameworks_compat.js?v=2cd50e6c"></script>
<script src="../_static/documentation_options.js?v=a49d5d77"></script>
<script src="../_static/doctools.js?v=9bcbadda"></script>
<script src="../_static/sphinx_highlight.js?v=dc90522c"></script>
<script src="../_static/clipboard.min.js?v=a7894cd8"></script>
<script src="../_static/copybutton.js?v=f281be69"></script>
<script src="../_static/dark_mode_js/default_light.js?v=c2e647ce"></script>
<script src="../_static/dark_mode_js/theme_switcher.js?v=358d3910"></script>
<script src="../_static/js/theme.js"></script>
<script src="../_static/js/versions.js"></script>
<link rel="index" title="Index" href="../genindex.html" />
<link rel="search" title="Search" href="../search.html" />
<link rel="next" title="Setting your preferences" href="../userpreferences.html" />
<link rel="prev" title="Conflicts" href="conflicts.html" />
</head>
<body class="wy-body-for-nav">
<div class="wy-grid-for-nav">
<nav data-toggle="wy-nav-shift" class="wy-nav-side">
<div class="wy-side-scroll">
<div class="wy-side-nav-search" >
<a href="../contents.html">
<img src="../_static/logo-white.png" class="logo" alt="Logo"/>
</a>
<div class="switch-menus">
<div class="version-switch"></div>
<div class="language-switch"></div>
</div>
<div role="search">
<form id="rtd-search-form" class="wy-form" action="../search.html" method="get">
<input type="text" name="q" placeholder="Search docs" aria-label="Search docs" />
<input type="hidden" name="check_keywords" value="yes" />
<input type="hidden" name="area" value="default" />
</form>
</div>
</div><div class="wy-menu wy-menu-vertical" data-spy="affix" role="navigation" aria-label="Navigation menu">
<ul class="current">
<li class="toctree-l1"><a class="reference internal" href="../index.html">Nextcloud latest user manual introduction</a></li>
<li class="toctree-l1"><a class="reference internal" href="../webinterface.html">The Nextcloud Web interface</a></li>
<li class="toctree-l1"><a class="reference internal" href="../files/index.html">Files & synchronization</a></li>
<li class="toctree-l1"><a class="reference internal" href="../groupware/index.html">Groupware</a></li>
<li class="toctree-l1"><a class="reference internal" href="../talk/index.html">Talk</a></li>
<li class="toctree-l1 current"><a class="reference internal" href="index.html">Desktop Clients</a><ul class="current">
<li class="toctree-l2"><a class="reference internal" href="installation.html">Installation</a></li>
<li class="toctree-l2"><a class="reference internal" href="usage.html">Using the Synchronization Client</a></li>
<li class="toctree-l2"><a class="reference internal" href="macosvfs.html">macOS Virtual Files client</a></li>
<li class="toctree-l2"><a class="reference internal" href="autoupdate.html">The Automatic Updater</a></li>
<li class="toctree-l2"><a class="reference internal" href="updatechannel.html">Update channels</a></li>
<li class="toctree-l2"><a class="reference internal" href="conflicts.html">Conflicts</a></li>
<li class="toctree-l2 current"><a class="current reference internal" href="#">FAQ</a><ul>
<li class="toctree-l3"><a class="reference internal" href="#how-the-edit-locally-functionality-works">How the “Edit locally” functionality works</a><ul>
<li class="toctree-l4"><a class="reference internal" href="#how-to-enable-it">How to enable it</a></li>
<li class="toctree-l4"><a class="reference internal" href="#on-linux">On Linux</a></li>
<li class="toctree-l4"><a class="reference internal" href="#on-windows">On Windows</a></li>
</ul>
</li>
<li class="toctree-l3"><a class="reference internal" href="#some-files-are-continuously-uploaded-to-the-server-even-when-they-are-not-modified">Some Files Are Continuously Uploaded to the Server, Even When They Are Not Modified.</a></li>
<li class="toctree-l3"><a class="reference internal" href="#syncing-stops-when-attempting-to-sync-deeper-than-100-sub-directories">Syncing Stops When Attempting To Sync Deeper Than 100 Sub-directories.</a></li>
<li class="toctree-l3"><a class="reference internal" href="#there-was-a-warning-about-changes-in-synchronized-folders-not-being-tracked-reliably">There Was A Warning About Changes In Synchronized Folders Not Being Tracked Reliably.</a></li>
<li class="toctree-l3"><a class="reference internal" href="#i-want-to-move-my-local-sync-folder">I Want To Move My Local Sync Folder</a></li>
<li class="toctree-l3"><a class="reference internal" href="#i-would-like-to-change-the-language-of-the-user-interface">I would like to change the language of the user interface</a></li>
</ul>
</li>
</ul>
</li>
<li class="toctree-l1"><a class="reference internal" href="../userpreferences.html">Setting your preferences</a></li>
<li class="toctree-l1"><a class="reference internal" href="../universal_access.html">Universal access</a></li>
<li class="toctree-l1"><a class="reference internal" href="../user_2fa.html">Using two-factor authentication</a></li>
<li class="toctree-l1"><a class="reference internal" href="../session_management.html">Manage connected browsers and devices</a></li>
<li class="toctree-l1"><a class="reference internal" href="../external_storage/index.html">External Storage</a></li>
</ul>
</div>
</div>
</nav>
<section data-toggle="wy-nav-shift" class="wy-nav-content-wrap"><nav class="wy-nav-top" aria-label="Mobile navigation menu" >
<i data-toggle="wy-nav-top" class="fa fa-bars"></i>
<a href="../contents.html">Nextcloud latest User Manual</a>
</nav>
<div class="wy-nav-content">
<div class="rst-content style-external-links">
<div role="navigation" aria-label="Page navigation">
<ul class="wy-breadcrumbs">
<li><a href="../contents.html" class="icon icon-home" aria-label="Home"></a></li>
<li class="breadcrumb-item"><a href="index.html">Desktop Clients</a></li>
<li class="breadcrumb-item active">FAQ</li>
<li class="wy-breadcrumbs-aside">
<a href="https://github.com/nextcloud/documentation/edit/master/user_manual/desktop/faq.rst" class="fa fa-github"> Edit on GitHub</a>
</li>
</ul>
<hr/>
</div>
<div role="main" class="document" itemscope="itemscope" itemtype="http://schema.org/Article">
<div itemprop="articleBody">
<section id="faq">
<h1>FAQ<a class="headerlink" href="#faq" title="Link to this heading"></a></h1>
<section id="how-the-edit-locally-functionality-works">
<h2>How the “Edit locally” functionality works<a class="headerlink" href="#how-the-edit-locally-functionality-works" title="Link to this heading"></a></h2>
<p>This functionality depends on the desktop client ability to register the mime to handle the nc:// scheme. That is the handler used by the server to open a file locally. This will allow the desktop client to open a document with the local editor when you click on the option “Edit locally” in your Nextcloud instance.</p>
<div class="admonition note">
<p class="admonition-title">Note</p>
<p>Without properly registering the mime, independent of the browser and distro being used, the desktop client will fail to open a document with the local editor when you click on the option “Edit locally” in your Nextcloud instance.</p>
<p>The browser will warn you of the failure: “Failed to launch ‘nc://…’ because the scheme does not have a registered handler.”</p>
</div>
<section id="how-to-enable-it">
<h3>How to enable it<a class="headerlink" href="#how-to-enable-it" title="Link to this heading"></a></h3>
<p>In order to do that, you need to install the desktop client with the MSI installer on Windows or use a third party software to integrate the AppImage in your system on Linux.</p>
</section>
<section id="on-linux">
<h3>On Linux<a class="headerlink" href="#on-linux" title="Link to this heading"></a></h3>
<p>We use AppImage due to its universal compatibility but to take full advantage of the desktop client features you will need a third part software to integrate the AppImage in your system: we have tested <a class="reference external" href="https://github.com/TheAssassin/AppImageLauncher">AppImageLauncher</a> and alternatively there is <a class="reference external" href="https://github.com/probonopd/go-appimage">Go AppImage</a>.</p>
</section>
<section id="on-windows">
<h3>On Windows<a class="headerlink" href="#on-windows" title="Link to this heading"></a></h3>
<p>The MSI installer will alter your system registry to register the mime to handle the nc:// scheme.</p>
<p>Alternatively, you can manually register the mime to handle the nc:// scheme:</p>
<ol class="arabic simple">
<li><p>Save the following content to a .reg file:</p></li>
</ol>
<div class="highlight-none notranslate"><div class="highlight"><pre><span></span>Windows Registry Editor Version 5.00
[HKEY_CLASSES_ROOT\nc\shell\open\command]
@="\"C:\\Program Files\\Nextcloud\\nextcloud.exe\" \"%1\""
</pre></div>
</div>
<ol class="arabic simple" start="2">
<li><p>Double click on the .reg file to import it into the registry.</p></li>
</ol>
<p>See <a class="reference external" href="https://nextcloud.com/blog/nextcloud-office-release-solves-document-compatibility-overhauls-knowledge-management/">https://nextcloud.com/blog/nextcloud-office-release-solves-document-compatibility-overhauls-knowledge-management/</a> for more information.</p>
</section>
</section>
<section id="some-files-are-continuously-uploaded-to-the-server-even-when-they-are-not-modified">
<h2>Some Files Are Continuously Uploaded to the Server, Even When They Are Not Modified.<a class="headerlink" href="#some-files-are-continuously-uploaded-to-the-server-even-when-they-are-not-modified" title="Link to this heading"></a></h2>
<p>It is possible that another program is changing the modification date of the file.
If the file is uses the <code class="docutils literal notranslate"><span class="pre">.eml</span></code> extension, Windows automatically and
continually changes all files, unless you remove
<code class="docutils literal notranslate"><span class="pre">\HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\PropertySystem\PropertyHandlers</span></code>
from the windows registry.
See <a class="reference external" href="http://petersteier.wordpress.com/2011/10/22/windows-indexer-changes-modification-dates-of-eml-files/">http://petersteier.wordpress.com/2011/10/22/windows-indexer-changes-modification-dates-of-eml-files/</a> for more information.</p>
</section>
<section id="syncing-stops-when-attempting-to-sync-deeper-than-100-sub-directories">
<h2>Syncing Stops When Attempting To Sync Deeper Than 100 Sub-directories.<a class="headerlink" href="#syncing-stops-when-attempting-to-sync-deeper-than-100-sub-directories" title="Link to this heading"></a></h2>
<p>The sync client has been intentionally limited to sync no deeper than 100
sub-directories. The hard limit exists to guard against bugs with cycles
like symbolic link loops.
When a deeply nested directory is excluded from synchronization it will be
listed with other ignored files and directories in the “Not synced” tab of
the “Activity” pane.</p>
</section>
<section id="there-was-a-warning-about-changes-in-synchronized-folders-not-being-tracked-reliably">
<h2>There Was A Warning About Changes In Synchronized Folders Not Being Tracked Reliably.<a class="headerlink" href="#there-was-a-warning-about-changes-in-synchronized-folders-not-being-tracked-reliably" title="Link to this heading"></a></h2>
<p>On linux when the synchronized folder contains very many subfolders the
operating system may not allow for enough inotify watches to monitor the
changes in all of them.</p>
<p>In this case the client will not be able to immediately start the
synchronization process when a file in one of the unmonitored folders changes.
Instead, the client will show the warning and manually scan folders for changes
in a regular interval (two hours by default).</p>
<p>This problem can be solved by setting the fs.inotify.max_user_watches
sysctl to a higher value. This can usually be done either temporarily:</p>
<div class="highlight-default notranslate"><div class="highlight"><pre><span></span><span class="n">echo</span> <span class="mi">524288</span> <span class="o">></span> <span class="o">/</span><span class="n">proc</span><span class="o">/</span><span class="n">sys</span><span class="o">/</span><span class="n">fs</span><span class="o">/</span><span class="n">inotify</span><span class="o">/</span><span class="n">max_user_watches</span>
</pre></div>
</div>
<p>or permanently by adjusting <code class="docutils literal notranslate"><span class="pre">/etc/sysctl.conf</span></code>.</p>
</section>
<section id="i-want-to-move-my-local-sync-folder">
<h2>I Want To Move My Local Sync Folder<a class="headerlink" href="#i-want-to-move-my-local-sync-folder" title="Link to this heading"></a></h2>
<p>The Nextcloud desktop client does not provide a way to change the local sync directory.
However, it can be done, though it is a bit unorthodox.
Specifically, you have to:</p>
<ol class="arabic simple">
<li><p>Remove the existing connection which syncs to the wrong directory</p></li>
<li><p>Add a new connection which syncs to the desired directory</p></li>
</ol>
<figure class="align-default">
<img alt="Remove an existing connection" src="../_images/remove.png" />
</figure>
<p>To do so, in the client UI, which you can see above, click the “<strong>Account</strong>” drop-down menu and then click “Remove”.
This will display a “<strong>Confirm Account Removal</strong>” dialog window.</p>
<figure class="align-default">
<img alt="Remove existing connection confirmation dialog" src="../_images/confirm.png" />
</figure>
<p>If you’re sure, click “<strong>Remove connection</strong>”.</p>
<p>Then, click the Account drop-down menu again, and this time click “<strong>Add new</strong>”.</p>
<figure class="align-default">
<img alt="Replacement connection wizard" src="../_images/wizard.png" />
</figure>
<p>This opens the Nextcloud Connection Wizard, which you can see above, <em>but</em> with an extra option.
This option provides the ability to either: keep the existing data (synced by the previous connection) or to start a clean sync (erasing the existing data).</p>
<div class="admonition important">
<p class="admonition-title">Important</p>
<p>Be careful before choosing the “Start a clean sync” option. The old sync folder <em>may</em> contain a considerable amount of data, ranging into the gigabytes or terabytes. If it does, after the client creates the new connection, it will have to download <strong>all</strong> of that information again. Instead, first move or copy the old local sync folder, containing a copy of the existing files, to the new location. Then, when creating the new connection choose “<em>keep existing data</em>” instead. The Nextcloud client will check the files in the newly-added sync folder and find that they match what is on the server and not need to download anything.</p>
</div>
<p>Make your choice and click “<strong>Connect…</strong>”.
This will then step you through the Connection Wizard, just as you did when you setup the previous sync connection, but giving you the opportunity to choose a new sync directory.</p>
</section>
<section id="i-would-like-to-change-the-language-of-the-user-interface">
<h2>I would like to change the language of the user interface<a class="headerlink" href="#i-would-like-to-change-the-language-of-the-user-interface" title="Link to this heading"></a></h2>
<p>To do this, the configuration file <code class="docutils literal notranslate"><span class="pre">nextcloud.cfg</span></code> must be changed.
A line with the desired language must be added to the <code class="docutils literal notranslate"><span class="pre">General</span></code> section.</p>
<div class="highlight-none notranslate"><div class="highlight"><pre><span></span>[General]
language=de
</pre></div>
</div>
</section>
</section>
</div>
</div>
<footer><div class="rst-footer-buttons" role="navigation" aria-label="Footer">
<a href="conflicts.html" class="btn btn-neutral float-left" title="Conflicts" accesskey="p" rel="prev"><span class="fa fa-arrow-circle-left" aria-hidden="true"></span> Previous</a>
<a href="../userpreferences.html" class="btn btn-neutral float-right" title="Setting your preferences" accesskey="n" rel="next">Next <span class="fa fa-arrow-circle-right" aria-hidden="true"></span></a>
</div>
<hr/>
<div role="contentinfo">
<p>© Copyright 2016-2025 Nextcloud GmbH and Nextcloud contributors.</p>
</div>
</footer>
</div>
</div>
</section>
</div>
<!-- Here go the languages -->
<div class="rst-versions" data-toggle="rst-versions" role="note" aria-label="versions">
<span class="rst-current-version" data-toggle="rst-current-version">
🌐
English
<span class="fa fa-caret-down"></span>
☁️ latest
<span class="fa fa-caret-down"></span>
</span>
<div class="rst-other-versions">
<dl>
<dt>🌐 Languages</dt>
</dl>
</div>
<div class="rst-other-versions">
<dl>
<dt>☁️ Versions</dt>
<dd style="width: 32%">
<a href="https://docs.nextcloud.com/server/latest/user_manual"
style="color: var(--dark-link-color);"
>
latest
</a>
</dd>
<dd style="width: 32%">
<a href="https://docs.nextcloud.com/server/stable/user_manual"
>
stable
</a>
</dd>
<dd style="width: 32%">
<a href="https://docs.nextcloud.com/server/31/user_manual"
>
31
</a>
</dd>
<dd style="width: 32%">
<a href="https://docs.nextcloud.com/server/30/user_manual"
>
30
</a>
</dd>
<dd style="width: 32%">
<a href="https://docs.nextcloud.com/server/29/user_manual"
>
29
</a>
</dd>
</dl>
<dl>
<dt>Downloads</dt>
</dl>
<dl>
<dt>On Read the Docs</dt>
<dd>
<a href="///projects//?fromdocs=">Project Home</a>
</dd>
<dd>
<a href="///builds//?fromdocs=">Builds</a>
</dd>
</dl>
</div>
</div>
<script>
jQuery(function () {
SphinxRtdTheme.Navigation.enable(true);
});
</script>
</body>
</html>