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Delivery-date: Thu, 26 Mar 2026 08:39:27 +0100
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From: Manisha Selvadurai <[email protected]>
Date: Thu, 26 Mar 2026 13:08:46 +0530
Message-ID: <CAA0E9=PQZhzv4h+5NHG=EXKKG+19PzLXgPkfTmB7hHbRg2TrhQ@mail.gmail.com>
Subject: Action required: Your Freshdesk Free plan expires
To: Willem B <[email protected]>
Content-Type: multipart/alternative; boundary="000000000000b0e9fb064de87ba4"

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Hi Team,

Good day. I=E2=80=99m Manisha, your Account Executive here at Freshworks. I=
 am
reaching out with a quick heads-up: your 6-month Freshdesk Free plan is
scheduled to expire in the next few days. Once this happens, your team will
lose access to the workspace and your historical ticket data.

I want to ensure you don't experience any sudden disruption to your
customer support operations. Transitioning to our higher plans will
instantly secure your workspace. Furthermore, it completely removes the
strict 2-agent limit you=E2=80=99ve had for the last six months, allowing y=
ou to
finally bring your wider team into the platform.

Would you be open to a brief 10-minute chat this week to map out a seamless
transition before your access is paused?

Best,

--=20
Manisha Selvadurai
Senior Account Executive,
Freshworks
+33159131753

San Mateo, CA


If you'd like me to stop sending you emails, please click here
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--=20
**The content of this e-mail is confidential and is intended solely for the=
=20
use of the individual or entity to whom it is addressed. If you have=20
received this e-mail by mistake, please reply to this e-mail and follow=20
with its deletion. If you are not the intended recipient, please note that=
=20
it shall be considered unlawful to copy, forward or in any manner reveal=20
the contents of this e-mail or any part thereof to anyone. Although=20
Freshworks has taken reasonable precautions to ensure no malware is present=
=20
in this e-mail, Freshworks cannot accept responsibility for any loss or=20
damage arising from the use of this e-mail or attachments.**

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<div dir=3D"ltr"><div><p dir=3D"ltr" style=3D"font-family:tahoma,sans-serif=
;line-height:1.38;margin-top:0pt;margin-bottom:0pt"><span style=3D"color:rg=
b(0,0,0);background-color:transparent;font-variant-numeric:normal;font-vari=
ant-east-asian:normal;font-variant-alternates:normal;vertical-align:baselin=
e">Hi Team,</span></p><br style=3D"font-family:tahoma,sans-serif"><p dir=3D=
"ltr" style=3D"font-family:tahoma,sans-serif;line-height:1.38;margin-top:0p=
t;margin-bottom:0pt"><span style=3D"color:rgb(0,0,0);background-color:trans=
parent;font-variant-numeric:normal;font-variant-east-asian:normal;font-vari=
ant-alternates:normal;vertical-align:baseline">Good day. I=E2=80=99m Manish=
a, your Account Executive here at Freshworks. I am reaching out with a quic=
k heads-up: your 6-month Freshdesk Free plan is scheduled to expire in the =
next few days. Once this happens, your team will lose access to the workspa=
ce and your historical ticket data.</span></p><br style=3D"font-family:taho=
ma,sans-serif"><p dir=3D"ltr" style=3D"font-family:tahoma,sans-serif;line-h=
eight:1.38;margin-top:0pt;margin-bottom:0pt"><span style=3D"color:rgb(0,0,0=
);background-color:transparent;font-variant-numeric:normal;font-variant-eas=
t-asian:normal;font-variant-alternates:normal;vertical-align:baseline">I wa=
nt to ensure you don&#39;t experience any sudden disruption to your custome=
r support operations. Transitioning to our higher plans will instantly secu=
re your workspace. Furthermore, it completely removes the strict 2-agent li=
mit you=E2=80=99ve had for the last six months, allowing you to finally bri=
ng your wider team into the platform.</span></p><br style=3D"font-family:ta=
homa,sans-serif"><p dir=3D"ltr" style=3D"font-family:tahoma,sans-serif;line=
-height:1.38;margin-top:0pt;margin-bottom:0pt"><span style=3D"color:rgb(0,0=
,0);background-color:transparent;font-variant-numeric:normal;font-variant-e=
ast-asian:normal;font-variant-alternates:normal;vertical-align:baseline">Wo=
uld you be open to a brief 10-minute chat this week to map out a seamless t=
ransition before your access is paused?</span></p><br style=3D"font-family:=
tahoma,sans-serif"><p dir=3D"ltr" style=3D"font-family:tahoma,sans-serif;li=
ne-height:1.38;margin-top:0pt;margin-bottom:0pt"><span style=3D"color:rgb(0=
,0,0);background-color:transparent;font-variant-numeric:normal;font-variant=
-east-asian:normal;font-variant-alternates:normal;vertical-align:baseline">=
Best,</span></p></div><div><br></div><span class=3D"gmail_signature_prefix"=
>-- </span><br><div dir=3D"ltr" class=3D"gmail_signature" data-smartmail=3D=
"gmail_signature"><div dir=3D"ltr"><div><div><table border=3D"0"><tbody><tr=
 valign=3D"top"><td><span><span style=3D"font-family:&quot;Helvetica Neue&q=
uot;,&quot;Liberation Sans&quot;,Arial,&quot;sans serif&quot;;font-size:13p=
x"><span></span></span></span><div><div style=3D"width:120px;height:120px">=
<img src=3D"https://ca.slack-edge.com/T032648LE-U05G4M2S4PP-d90524c5e435-51=
2" height=3D"120" width=3D"120" alt=3D"" style=3D"vertical-align:middle;bor=
der-radius:6px;width:120px;height:120px"><span style=3D"height:0px;color:tr=
ansparent;outline:none"><span><span><span></span></span></span></span><div>=
</div></div></div><span><span style=3D"font-family:&quot;Helvetica Neue&quo=
t;,&quot;Liberation Sans&quot;,Arial,&quot;sans serif&quot;;font-size:13px"=
><span>
</span></span></span></td><td><div><table border=3D"0"><tbody><tr><td><div>=
<span><span style=3D"font-family:&quot;Helvetica Neue&quot;,&quot;Liberatio=
n Sans&quot;,Arial,&quot;sans serif&quot;;font-size:13px"><span>Manisha Sel=
vadurai</span></span></span></div></td></tr><tr><td><div><div><span><span s=
tyle=3D"font-family:&quot;Helvetica Neue&quot;,&quot;Liberation Sans&quot;,=
Arial,&quot;sans serif&quot;;font-size:13px"><span>Senior Account Executive=
,=C2=A0</span></span></span></div><div><span><span style=3D"font-family:&qu=
ot;Helvetica Neue&quot;,&quot;Liberation Sans&quot;,Arial,&quot;sans serif&=
quot;;font-size:13px"><span>Freshworks</span></span></span></div></div></td=
></tr><tr><td><table><tbody><tr valign=3D"top"><td><span><span style=3D"fon=
t-family:&quot;Helvetica Neue&quot;,&quot;Liberation Sans&quot;,Arial,&quot=
;sans serif&quot;;font-size:13px"><span></span></span></span><div><div styl=
e=3D"width:15px;height:15px"><img src=3D"https://d362nmgfzdtk7r.cloudfront.=
net/img/phone-icon.png" height=3D"15" width=3D"15" alt=3D"" style=3D"vertic=
al-align:middle;background-color:rgb(244,137,113)"><span style=3D"height:0p=
x;color:transparent;outline:none"><span><span><span></span></span></span></=
span><div></div></div></div><span><span style=3D"font-family:&quot;Helvetic=
a Neue&quot;,&quot;Liberation Sans&quot;,Arial,&quot;sans serif&quot;;font-=
size:13px"><span>
</span></span></span></td><td><span><span style=3D"font-family:&quot;Helvet=
ica Neue&quot;,&quot;Liberation Sans&quot;,Arial,&quot;sans serif&quot;;fon=
t-size:13px"><span>+33159131753</span></span></span></td></tr><tr valign=3D=
"top"><td><span><span style=3D"font-family:&quot;Helvetica Neue&quot;,&quot=
;Liberation Sans&quot;,Arial,&quot;sans serif&quot;;font-size:13px"><span><=
/span></span></span><div><div style=3D"width:15px;height:15px"><img src=3D"=
https://d362nmgfzdtk7r.cloudfront.net/img/location-icon.png" height=3D"15" =
width=3D"15" alt=3D"" style=3D"vertical-align:middle;background-color:rgb(2=
44,137,113)"><span style=3D"height:0px;color:transparent;outline:none"><spa=
n><span><span></span></span></span></span><div></div></div></div><span><spa=
n style=3D"font-family:&quot;Helvetica Neue&quot;,&quot;Liberation Sans&quo=
t;,Arial,&quot;sans serif&quot;;font-size:13px"><span>
</span></span></span></td><td><span><span style=3D"font-family:&quot;Helvet=
ica Neue&quot;,&quot;Liberation Sans&quot;,Arial,&quot;sans serif&quot;;fon=
t-size:13px"><span>San=C2=A0Mateo, CA</span></span></span></td></tr></tbody=
></table></td></tr></tbody></table></div></td></tr></tbody></table></div></=
div><br><table border=3D"0" cellpadding=3D"0" cellspacing=3D"0" style=3D"co=
lor:rgb(0,0,0);font-size:12px"><tbody><tr><td></td><td><br></td></tr></tbod=
y></table></div></div><span title=3D"outreach org-020654b4-1c1d-439d-a30f-f=
851026343fe mailing-1307503 domain-engage.freshworks.com signature-FSORacxr=
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<br>
<b style=3D"color:rgb(34,34,34);font-family:Calibri,sans-serif;font-size:14=
.6667px;background-color:rgb(255,255,255)"><i><span style=3D"font-size:6.5p=
t;font-family:Arial,sans-serif;color:rgb(153,153,153);letter-spacing:0.1pt;=
background-image:initial;background-position:initial;background-repeat:init=
ial">The content of this e-mail is confidential and is intended solely for =
the use of the individual or entity to whom it is addressed. If you have re=
ceived this e-mail by mistake, please reply to this e-mail and follow with =
its deletion. If you are not the intended recipient, please note that it sh=
all be considered unlawful to copy, forward or in any manner reveal the con=
tents of this e-mail or any part thereof to anyone. Although Freshworks has=
 taken reasonable precautions to ensure no malware is present in this e-mai=
l, Freshworks cannot accept responsibility for any loss or damage arising f=
rom the use of this e-mail or attachments.</span></i></b>
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